Shipping
Free Shipping Over All Orders!
Shipping Times
Most items ship within 24 hours of ordering. After that, it will take 7-21 business days for your order to arrive (depending on location).
Order Processing
All orders are handled and shipped out from our warehouse, orders will be processed within 24 hours from the order date and shipped the next day after the processing day.
Please allow extra time for your order to be processed during holidays and sale seasons. Please note that we do not ship on weekends.
Taxes & Duties
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us.
We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Ownership
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at orders@vylexo.com or any other contact method.
Any delivery date specified by us is a best estimate only and "Vylexo" will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, "Vylexo" does not take responsibility of loss or damaged items during transit, or conditions beyond our control such as severe weather, service interruptions, etc.
We will do all we can to ensure your order is delivered on time.
